In our efforts to protect your Personal Information, we use generally accepted standards for safeguards including administrative, technical and physical measures. These safeguards are continually updated and maintained by qualified information security professionals.
We collect and use information we believe is necessary to administer our business and to provide you with customer service. We may collect and maintain several types of personal information needed for these purposes. Personal Information means data that could be used to identify you. This information includes your name, date of birth, the last four digits of your Social Security Number, address, telephone number, email address, Holiday Inn Club membership number, or any other information that can be linked to you.
We may also collect certain information automatically from your device. In some countries, including countries in the European Economic Area (EEA), this information may be considered Personal Information under applicable data protection laws, including the General Data Protection Regulation (GDPR). Specifically, the information we collect may include information such as your IP address, device type, unique service identification numbers, browser-type, broad geographic location and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and the links clicked. Some of this information may be collected using cookies and similar tracking technology, as explained further below.
We may also use closed circuit television and other technologies at our properties that may capture or record images of guests and visitors in public areas, as well as information related to your location while on our properties.
If you choose to participate in our social media activities or offerings, we may collect certain information from your social media account consistent with your settings within the social media service, such as location, check-ins, activities, and interests. We may also allow you to enter contests and other social media driven activities to provide photos which you may share with your connections on social media for votes, shared offers or other promotions.
Cookie technology may be used by our affiliates, analytics providers or other service providers. These technologies may be used in analyzing trends, administering the sites, tracking your movements around the Websites and to gather demographic information about our user base as a whole. We may receive reports based upon the use of these technologies by such companies on an individual as well as an aggregated basis. You can choose to visit our Websites without cookies, but without these identifying files you will not be able to take advantage of certain desirable features of our Websites. These features include remembering your login (so you don't have to remember your login information) and providing a more personalized online experience. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser or visit www.allaboutcookies.org to learn how to change your cookie preferences).
One of the security techniques we use for online transactions is a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. More about SSL Technology.
When you enter a secure portion of our Websites (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in your browser window. In addition, when accessing a secure server, the first characters of the website address will change from “http” to “https.”
We take your personal privacy seriously. As such, we do not sell your personal data or provide it to persons or organizations who are conducting business on our behalf for their own marketing purposes. However, from time-to-time we may share limited information with trusted third-party service providers and contractors for certain purposes, such as conducting Holiday Inn Club member and guest satisfaction surveys; contacting you regarding your membership; registering you as an account holder; communicating special offers and featured items to you (except when prohibited); facilitating your account transactions; and contacting you in response to your request. These third-party providers have agreed to maintain the confidentiality of your information. They were engaged to provide specific services and the use of any Personal Information they have access to will be dictated by us.
We will also share your Personal Information when required to do so by law, to comply with a court-issued subpoena or judicial order, when we believe doing so will protect our rights, or with your affirmative consent. We do not share your Personal Information for any other purposes.
Please note that our Website links to other websites and that the privacy policies of those websites may differ from ours. We advise you to check the privacy policies of other websites before disclosing any personal information. In any event, please note that these websites do not share your personal information with us.
By accessing this Website, you consent to the processing of your personal information as provided in this Notice. Holiday Inn Club Vacations Incorporated adheres to applicable data protection laws in the EEA, which if applicable to you, include the right to:
To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information.
Our Websites are not intended for use by children and we do not knowingly solicit or collect any Personal Information from children. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information from our records. If you believe we have personal information from someone under 18, please contact us at firstname.lastname@example.org.